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The Cistern, 118 Copeland Road
London SE15 · 020 7946 0138
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Plan your visit

Everything you need before you arrive — where we are, when we're open, how to get here and what to expect once you're inside.

Address

The Cistern

118 Copeland Road
London SE15 3SN

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Contact

Talk to a human

020 7946 0138

hello@pulse-experience.com

Daily, 11am – 8pm Eastern

Duration

Plan for 60–75 min

About 46 minutes moving through the four rooms, plus arrival, coat check and as long as you want in Afterglow.

Hours

Open Wednesday–Sunday.

MondayClosed
TuesdayClosed
Wednesday5:00pm – 10:00pm · last entry 9:00pm
Thursday5:00pm – 10:00pm · last entry 9:00pm
Friday12:00pm – 11:00pm · last entry 9:30pm
Saturday12:00pm – 11:00pm · last entry 9:30pm
Sunday12:00pm – 8:00pm · last entry 7:00pm
Getting here

Transit, parking, bike.

Transit

Buses 12, 36, 171 and 345 stop on Rye Lane, or it's a 6-minute walk from Peckham Rye station (Overground and Southeastern).

Parking

Pay-and-display on Copeland Road after 6.30pm. The car park at 158 Copeland Road runs a £6 flat evening rate.

Bike

A Santander Cycles docking station sits directly outside. Indoor bike valet runs Friday through Sunday.

Accessibility

Built to include everyone.

Mobility

Step-free entry and a level floor through all four rooms. Elevator access to the mezzanine bar and washrooms.

ASL & sensory kits

ASL-interpreted sessions run the first Sunday of every month. Free ear defenders and weighted lap pads are available at guest services.

Service animals

Welcome throughout, with a handler-supervised stop at The Hum's no-strobe gallery in place of the main room.

Sensory advisory

Know before you go.

Chromatic Drift and Afterglow are calm, no-strobe rooms built for lingering. Resonance is bright and occasionally reflective but never strobes. The Hum uses strobe, haze and sustained bass — it's the only room in Pulse that does, and it comes with its own advisory and a no-strobe viewing gallery. Full sensory notes live on each room's page.

What to bring

A short packing list.

  • Comfortable flat shoes — The Hum's floor is sprung and moves underfoot.
  • Light layers; the venue runs cool to protect the equipment.
  • Skip loose scarves or dangling jewellery near Resonance's kinetic mirrors.
  • Photo ID or your confirmation email for will-call.
Questions

Asked often.

Is there an age recommendation?+
Pulse is built for all ages, though The Hum's volume and strobe make it better suited to guests eight and up. Under-12s must be with an adult throughout.
Can I take photos?+
Yes, phone photography is welcome in every room except during timed entry into The Hum, where staff ask guests to keep phones away for safety on the moving floor.
Is there a coat check?+
Yes, free coat and bag check at the entrance. Bags larger than a small backpack must be checked.
Can I reschedule my visit?+
Free rescheduling up to 24 hours before your slot — see the tickets page for details.
Is the venue heated and cooled?+
Yes, The Cistern runs full HVAC year-round; the space stays a steady, equipment-friendly temperature regardless of the room's effects.

See you at
The Cistern.

Wednesday and Thursday evenings run quietest. Weekends book out fastest, especially VIP Late Access.

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