Terms of Use
The terms on which we make this website and the tickets sold through it available to you.
This is a portfolio demonstration site. The policies below are written to real UK conventions and are structurally complete, but they describe a fictional company and are not legal advice.
1. These terms
pulse-experience.com is operated by Halo Field Experiential Ltd, registered in England and Wales under company number 11408622, registered office The Cistern, 118 Copeland Road, London SE15 3SN. By using the site you accept these terms. If you do not accept them, please do not use the site.
We may revise these terms at any time by amending this page. Check it whenever you use the site — the version in force is the one published here on the day you use it.
2. Using the site
You may use pulse-experience.com for your own personal or internal business purposes. You may not use it in any way that breaches any applicable law, is fraudulent, or seeks to harm the site or anyone using it. You may not attempt to gain unauthorised access to the site, the server it is stored on, or any connected database, and you may not introduce any malicious code.
You may not systematically extract, scrape, republish or resell any part of the site, or use it to build a dataset or train a model, without our prior written permission.
3. Intellectual property
All content on pulse-experience.com — text, photography, drawings, video, layout, code and the Pulse name and marks — is owned by Halo Field Experiential Ltd or licensed to us. You may print or download extracts for your own personal, non-commercial reference, provided you do not modify them and you keep any copyright notices intact. All other rights are reserved.
4. Tickets and admission
A ticket is a revocable licence to attend a single performance at the date and time shown on it, and remains our property. Tickets are personal to the buyer and may not be resold above face value or used for commercial promotion without our written consent.
We reserve the right to refuse admission, and to ask anyone to leave, where it is necessary for the safety of guests, performers or the installation itself. Latecomers are admitted at the next suitable break in the sequence.
5. Refunds and exchanges
Tickets are non-refundable except where a performance is cancelled or rescheduled by us, in which case you may take a seat at another date or a full refund. Exchanges to another date are free up to 48 hours before your slot, subject to availability.
The statutory 14-day cancellation right does not apply to tickets for a specific date under the Consumer Contracts Regulations 2013, and this does not affect your other statutory rights.
6. Our liability
Nothing in these terms limits our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for anything else that cannot lawfully be limited.
Subject to that, we exclude all implied conditions and warranties to the fullest extent permitted, and we are not liable for any loss of profit, loss of business, business interruption or loss of anticipated savings arising from your use of the site. If you are a consumer, we are liable for loss that is a foreseeable result of our breach, but not for anything else.
We do not guarantee that pulse-experience.com will always be available or uninterrupted. We may suspend, withdraw or restrict all or part of it for business or operational reasons, and we will give reasonable notice where we can.
7. Links to other sites
Where this site links to a third-party site, that link is provided for information only. We have no control over the content of those sites and accept no responsibility for them or for any loss arising from your use of them.
8. Governing law
These terms, their subject matter and their formation are governed by the law of England and Wales. The courts of England and Wales have exclusive jurisdiction, except that if you are a consumer resident in Scotland or Northern Ireland you may also bring proceedings in your own courts.